Privacy policy
Thank you for choosing We Laser It (WeLit) for your stationery needs. Our goal is to deliver exceptional products and services to you. Please take a moment to familiarize yourself with our store policies outlined below.
Product Quality and Returns:
- We take pride in the quality of our products. If, however, you receive a damaged or defective item, please don't hesitate to contact us within 2 days of receiving your order to arrange for a replacement or refund.
- Returns for non-defective items are accepted within 2 days of purchase. Items must be in unused and original condition with all packaging intact.
Customization Services:
- Customized and personalized items are final sale and cannot be returned or exchanged unless there is a defect or error on our part.
- Ensure that all customization details provided during the order process are accurate to avoid discrepancies.
Privacy and Security:
- Your privacy is important to us. We use industry-standard encryption to protect your personal information.
- We do not share your information with third parties for marketing purposes. For more details, refer to our Privacy Policy.
Payment Methods:
- We accept Visa and MasterCard for online and in-store purchases.
- Payments are processed securely, and your payment information is not stored on our servers.
Store Hours:
- Our physical store is open from 10:00 a.m. to 5:00 p.m., Monday through Friday, and 10:00 a.m. to 3:00 p.m. on Saturdays.
- Online shopping is available 24/7 through our website.
Promotions and Discounts:
- From time to time, we may offer promotions, discounts, or special offers. Terms and conditions for each promotion will be communicated.
Feedback and Reviews:
- We value your feedback. If you have a positive experience, we encourage you to leave a review on our website or social media pages.
- For any issues or concerns, please contact our customer service team before leaving a negative review. We are committed to resolving any issues promptly.
Thank you for choosing We Laser It (WeLit). We appreciate your business and look forward to serving you. If you have any questions or need further clarification on our policies, please feel free to contact us.